A
Auto body Refinish
Customer Service Executive
Skills
CRMProcess Improvement
4 days ago
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Important information
Contract type:
Permanent, Temporary
Location:
Dubai - United Arab Emirates
Work mode:
Onsite
Published on:
21 October 2026
What they need
- Must have knowledge of Automotive Workshop operations/Automotive Service Advisor.
- Call/social media leads Handling: Answer incoming calls/leads, make outbound calls, and manage calls in a timely manner.
- Customer Service: Identify customer needs, clarify information, research issues, and provide solutions or alternatives.
- Documentation: Keep records of all conversations in the call center database.
- Up-selling: Identify opportunities to upsell products or services when they arise.
- Problem Solving: Address customer complaints and inquiries, resolving issues and keeping customer satisfaction at the core of every decision.
- Process Improvement: Recommend improvements for systems and processes to boost organizational efficiency.
- Data Management: Maintain data integrity within the Customer Relationship Management (CRM) system.
Job Type: Full-time
Pay: AED3,000.00 - AED4,000.00 per month
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