Customer Service Executive

We are looking for a professional and customer-focused Customer Service Executive with excellent communication skills to handle customer inquiries, provide timely assistance, and ensure a positive customer experience.

Key Responsibilities

• Handle customer inquiries through calls, emails, and chat.
• Respond to customer concerns professionally and efficiently.
• Resolve complaints and provide appropriate solutions.
• Maintain accurate records of customer interactions.
• Follow up with customers to ensure satisfaction.
• Coordinate with internal teams to resolve customer issues.

Requirements

• Excellent verbal and written communication skills in English.
• Strong interpersonal and problem-solving abilities.
• Ability to handle customers professionally and patiently.
• Basic computer skills and familiarity with MS Office and PPT.
• Previous customer service experience is preferred.
• Ability to work independently and as part of a team.

Pay: From Rs50,000.00 per month

Education:

• Bachelor's (Required)

Experience:

• Client Dealing: 1 year (Required)

Work Location: In person