T
Trueline Immigration Consultant
Customer Service Executive Dubai
Skills
CRM
1 month ago
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Important information
Contract type:
Permanent
Salary:
₹700,000 – ₹1,200,000 / year
Location:
Dubai - United Arab Emirates
Work mode:
Onsite
Published on:
12 September 2026
What they need
Roles and Responsibilities
- Handle customer queries via phone calls, emails, and chats to resolve their concerns in a timely and professional manner.
- Provide accurate information on products/services to customers through effective communication.
- Address customer complaints by listening actively, empathizing with their issues, and offering suitable solutions.
- Maintain records of all interactions with customers using CRM software for future reference.
- Ensure high levels of accuracy when processing transactions and updating customer data.
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