TE Connectivity

TE Connectivity's Customer Service teams interact with customers and company sales representatives to handle a variety of pre-sales and post-sales service functions. They use phone, email, and the internet to manage customer correspondence and internal enquiries. They also investigate and resolve customer complaints.
A key focus of the role is developing strong working relationships with customers and internal support functions.
<h2>Your new role:</h2>
<ul>
<li>Be the primary day-to-day interface for assigned account partners in the UK</li>
<li>Carry out contract reviews on orders/schedules and process them within SAP</li>
<li>Progress and expedite orders as requested.Process requests for quotations</li>
<li>Process customer returns.Investigate credit and debit requests and queries, issuing credits/debits where necessary</li>
<li>Conduct regular reviews with your account base to discuss OTD (On-Time Delivery), backlog, and general support issues.</li>
<li>Review, action, and issue all relevant order-related reports</li>
<li>Follow TESOG policies and procedures</li>
<li>Proactively perform quote follow-up activities</li>
</ul>
<h2>Your ideal background:</h2>
Typically requires 4 or more years of related work experience. Requires high school diploma. Completion of an AA degree or equivalent is preferred.
<h2>Competencies</h2>
Job Locations:
SITE H FARADAY ROAD
SWINDON, Swindon SN3 5HH
United Kingdom
Posting City: SWINDON
Job Country: Great Britain
Travel Required: Less than 10%
Requisition ID: 151326
Workplace Type: Onsite
External Careers Page: Customer Service

Customer service executive fixed term 12 months

Customer service executive fixed term 12 months

This job is no longer available

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