Customer Service Executive (German Language)

Company Name: Digicon Technologies

Location: Anywhere in Bangladesh

Job Type: Full-Time

Workplace Type: Full-time

Job ID: IJOB202671337

• Handle inbound calls from prospective customers regarding the client`s products and services.
• Provide excellent customer support in German and English.
• Identify customer needs and provide appropriate solutions.
• Resolve customer queries and complaints efficiently and professionally.
• Communicate with customers through phone, Facebook, email, and web chat.
• Escalate unresolved issues to the concerned team for further investigation.
• Gather and analyze relevant information to assess and resolve customer complaints.
• Report complex cases and issues to the Team Leader as required.
• Maintain a professional and customer-focused approach in all interactions.

Requirements

• Experience:
• Education:
• Skills: customer inquiries handling, customer service skills, customer-service, customer service, customer service, customer service management, customer support, customer support, customer relations, contact center management

Last Date of Application: 29 October 2026