Capita
Customer Service Executive (Hybrid)
2 months ago
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Important information
Contract type:
Permanent
Salary:
₹300,000 – ₹450,000 / year
Location:
Mumbai, Maharashtra, India
Work mode:
Hybrid
Published on:
17 August 2026
What they need
Process: DPD Logistics Email & Chat
Contract: 4–5 Months
Work Mode: Hybrid WFH after Training
Eligibility
* Graduate Freshers can apply.
* HSC: Minimum 6 months of experience required.
* Good English communication and typing skills.
Training & Work
* 3–4 weeks training from office
* Post training: Work From Home
* UK rotational shifts
* 2 rotational weekly offs
Interview Process
- HR Round
- BOE Round
- Versant & Ops Round
Key Responsibilities
* Handle customer queries through Email & Chat.
* Provide accurate and timely resolutions.
* Maintain quality and productivity standards.
* Follow process guidelines and escalation procedures.
Contact - Vaishnavi - 7304687873
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