Customer Service Executive (Logistic)

• Plan, schedule, and coordinate daily truck movements for haulage operations.
• Receive and process job orders from customers, ensuring timely allocation of trucks and drivers.
• Arrange and assign drivers based on availability, route, and compliance with company and regulatory requirements.
• Communicate with customers to confirm job orders, delivery status, and any special requirements.
• Coordinate with workshop/maintenance team to ensure vehicle readiness and minimize downtime.
• Ensure compliance with safety standards, transport regulations, and company SOPs.
• Proactively resolve operational issues, delays, or driver shortages to minimize service disruptions.
• Prepare daily, weekly, and monthly operations reports for management review.

Requirements:

• Diploma / Degree in Logistics, Transportation, Supply Chain, or equivalent.
• Minimum 1–2 years of working experience in haulage, trucking, or logistics planning (fresh graduates may be considered for junior roles).
• Strong knowledge of trucking operations, routing, and scheduling.
• Good communication skills
• Proficient in MS Office and logistics/transport management systems.
• Strong problem-solving skills, able to work under pressure and handle last-minute changes.
• Team player with high level of responsibility and attention to detail.
• Transport and accommodation allowance will be provided for outstation candidates, subject to company policy.
• Willing to be based at Chemor, Perak .
• Accommodation will be provided if necessary.