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Customer Service Executive (Logistics / Freight Forwarding)

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Onsite

Customer Service Executive (Logistics / Freight Forwarding)

Mediterranean Shipping (Thailand) Co., Ltd.

Customer Service Executive (Logistics / Freight Forwarding)

15 days ago

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Important information


Contract type:

Permanent

Location:

Bangkok, Thailand

Work mode:

Onsite

Published on:

12 October 2026

What they need


Work Overview :

  • To ensure smooth function on booking acceptance process.
  • To ensure booking details quality.
  • To update information to customer and inter departments

Key Responsibility :

  • Issue booking confirmation within the set KPI
  • Handle booking acceptance process based on company policy.
  • Handle FOB nomination follow up.
  • Send letter notification to customer regarding the changes that are related to the booking.
  • Maintain current booking acceptance procedure.
  • Ensure of Booking details quality
  • Coordinate with various departments

Key Experience & Qualifications & Skill :

  • Bachelor Degree in any other subjects/majors.
  • At least 1 years of Customer Service function in Shipping
  • MS Office applications
  • Customer Orientated.
  • Positive and energetic
  • Good command of English, reading, writing, and speaking skill.

Employee Benefits

  • Annual Leave 15 Days/Year
  • Birthday Leave
  • Fix Bonus + Variable Bonus
  • Provident Fund
  • Group Insurance (Life&Medical)
  • Flexible Working Hour
  • Meal Allowance Every Month
  • Glasses Allowance
  • Dental Allowance
  • Flexi Pack Allowance
  • Office Gym

All application will be treated strictly confidential!

Human Resources Department

MEDITERRANEAN SHIPPING (THAILAND) CO., LTD.
MSC Building, 571, Sukhumvit 71 Road, Soi Pridi Banomyong 25, Klongton-Nua, Watthana, Bangkok 10110, Thailand
Tel [+66 (0) 2 430 4895](tel:+66 (0) 2 430 4895)  

**Company Website:**https://www.msc.com/

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