Customer Service Executive – Mandarin Speaker

Are you friendly, confident, and great at communication? Join our dynamic team and be the voice of a leading in our company!

What We Offer:

• Job Position: Customer Service Executive (Mandarin & English speakers only)
• Working Hours: 9.5 hours including 1.5 hours break time
• Location: Ara Damansara, Petaling Jaya (Nearby Ara Damansara LRT)
• Working Hours: Day Shifts Only (Monday - Saturday)

You will play an important role in:

• Handling inbound calls and email pertaining to customer general inquiries, complaints, comments, feedback, and other raising issues related to the company's products.
• To exceed customers' expectations in terms of customer service & accurate information in terms of the Technical Support.
• Work in a team to achieve the required KPI elements and SLA.

What We're Looking For:

• Minimum SPM qualification and fresh graduates are welcome - PAID TRAINING Provided
• Fluent in Mandarin (speak only) & Excellent verbal in English
• Willing to work in Ara Damansara
• Strong communication & problem-solving skills

What You'll Get:

• Competitive basic salary + attractive allowances
• Leave Entitlement and Statutory Contribution
• Training & growth opportunities
• Supportive team environment
• Opportunities in a high-demand industry
• Free coffee. Loads of it

Ready to apply? Send your resume/CV to [email protected]

Don’t miss out – Limited slots available!

Job Types: Full-time, Fresh graduate

Pay: RM3,000.00 - RM3,200.00 per month

Benefits:

• Flexible schedule
• Opportunities for promotion
• Professional development

Application Question(s):

• How long is your notice period?

Education:

• STM/STPM (Required)

Language:

• Mandarin (Required)

Work Location: In person