Customer Service Executive (Matchmaker)

We are looking for a dedicated, passionate and talented Customer Service Executive (Part time) that shares the basic qualities of honesty, enthusiasm, creativity and respect for customers and co-workers. And to be part of our dynamic team, you must be adaptable, self-motivated and willing to work hard.

Want to make a difference? Passionate about helping singles find love? We want to talk to you!

Drop us an email with your latest CV and tell us why you want to be a cupid!

Responsibilities:

• Passionate about helping people find love
• Provide sound dating advice when asked by clients over the phone
• Improve date coordination process and schedule dates for clients
• Respond to customers’ enquiries promptly and provide support when needed
• Listen to customer feedback and perform service recovery when necessary
• Able to communicate professionally and confidently with high profile clients
• Provide ad-hoc operational and events support
• Constantly finding new ideas to improve customer's satisfaction

Requirements:

• Fresh graduates are welcomed, on-job training will be provided.

• Excellent communication skill and being able to think fast on your feet is a MUST

• Candidates should possess at least a Diploma or Degree in any field. Business, Marketing, Mass Communication, Psychology or equivalent major is a plus

• Excellent verbal communication skill with effective listening

• Excellent command of English

• You are flexible and able to adapt to different working style with different types of clients

Benefits:

• Remuneration: Hourly pay + Commission
• Learn and grow with the team - product and communication training will be provided
• Energetic and startup-like working environment, led by experienced leaders and serial entrepreneurs