T
Tata Communications
Customer Service Executive - Network Operations
2 months ago
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Important information
Contract type:
Permanent
Location:
Chennai, Tamil Nadu, India
Work mode:
Onsite
Published on:
25 August 2026
What they need
- Planning and deliver effective solutions across diverse products and bandwidths from 2Mb to 100GB for services such as DIA, IPVPN, DE optical, DE Eline, and EWL
- Collaborate with cross-functional teams to develop end-to-end design solutions
- Proficiently handle tools such as Beethoven for presales activities and Cramer for database management
- Utilize locating tools like GSA Lite, NIG, and Google Maps for effective location management tasks.
- Co-ordinate with internal and external stakeholders
- Hands on experience on client inventories like Citrix, Beethoven, Cramer is preferred
- Responsible for delivering feasibility solution in agreed SLA
- Good knowledge on Client Products like IPVPN, DE, EWL, DE Line Design tools to create a solution document
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