Customer Service Executive (Onsite)

Are you looking for a role where you will have the opportunity to interact with and build relationships with customers in the Education industry?

We are looking for a service-oriented, friendly Customer Service Executive to join our Customer Service team at our Centre!

THE ROLE INVOLVES:

• Supporting projects and initiatives to provide quality customer experience and enhance retention;
• Front-desk duties;
• Administrative Support Duties (Data entry, classroom schedule planning);
• Speaking to customers via phone;
• Basic operations work;
• Ensuring cleanliness of facilties;
• Handling payment collection (Cash, Nets, and Credit Card);
• Handling customer enquiries and issues;
• Ad-hoc duties as assigned.

OUR IDEAL CUSTOMER SERVICE EXECUTIVE:

• Love talking to people;
• Must be fluent in English and Chinese (Written and Spoken);
• Can commit to weekend shifts;
• Possesses basic Microsoft Office Skills;

WORKING DAYS:

• 5 day work week
• Able to work on both weekends
• Weekdays: 12pm ~ 9pm
• Weekends: 9am ~ 6pm

WORKING LOCATION:

• Jurong East

Entry level candidates are also welcome, as training will be provided.

Hope to hear from you soon!

Job Types: Full-time, Permanent, Fresh graduate

Pay: $2,500.00 - $3,000.00 per month

Benefits:

• Additional leave
• Health insurance

Experience:

• Customer service: 1 year (Required)

Work Location: In person