CUSTOMER SERVICE EXECUTIVE | BASIC $3,300–$4,500 | EAST

Salary Package

• Basic Salary: $3,300–$4,500
• Completion Bonus

Working Hours

• Monday to Friday
• 8:00 AM – 5:15 PM
• May be required to support standby duties on rotation (Additional $500 allowance)

Location

• Changi North
• Company transport provided from Pasir Ris, Tampines, Sengkang & Punggol

Job Responsibilities

• Provide after-sales customer service and account support
• Prepare sales quotations and follow up with customers until closure
• Handle customer enquiries and complaints professionally and ensure timely resolution
• Prepare customer status reports, monthly sales reports and KPI records
• Coordinate with internal departments and external customers on account-related matters
• Support shipping, invoicing and logistics coordination
• Maintain accurate customer and sales records in ERP system
• Assist with warranty claims, spare parts inventory and customer agreements

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the **APPLY NOW BUTTON.**By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

https://www.mci.com.sg/wp-content/uploads/2025/09/MCI-Job-Applicant-Data-Protection-Notice.pdf

**We regret to inform that only shortlisted candidates would be notified.

KOH SHEN PENG
Registration Number: R26161546
EA Licence No: 06C2859 (MCI Career Services Pte Ltd)