Customer Service Executive | Storage & Warehouse

About the role

Join a dynamic team focused on delivering exceptional customer experiences. This role involves engaging directly with customers while supporting branch and facility operations to ensure safety and satisfaction.

Key responsibilities

• Greet and assist customers, visitors, and tenants through walk-ins or appointments
• Assess customers' storage needs and recommend suitable storage units and services
• Handle branch transactions, including sign-ups, payments, move-ins, move-outs, and merchandise sales
• Address customer complaints and resolve issues professionally
• Manage inventory, including supplies, merchandise, and marketing materials
• Conduct facility inspections and ensure safety and cleanliness standards are maintained
• Coordinate routine maintenance and facility checks with internal teams and vendors
• Maintain accurate customer records and documentation
• Liaise with back-office teams on administrative matters

About you

• Minimum GCE 'N' or 'O' Level
• At least 1 year of relevant experience, preferably in customer service or sales
• Self-motivated, detail-oriented, and able to work independently
• Willingness to learn and committed to delivering high-quality service

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOL Singapore PTE LTD)

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