Customer Service Executive - Secured Business Loans (Micro LAP)

• Handle customer inquiries and resolve issues professionally.

• Provide timely and accurate information about products and services.

• Build strong relationships with customers to increase loyalty and retention.

• Collaborate with internal teams to resolve complex customer complaints.

• Develop and maintain knowledge of products and services to provide expert advice.

• Identify opportunities to upsell and cross-sell relevant products.

Job Requirements

• Minimum 1 year of experience in customer service or a related field.

• Strong communication and interpersonal skills.

• Ability to work in a team environment and collaborate with colleagues.

• Excellent problem-solving and analytical skills.

• Adaptability to changing situations and priorities.

• Strong attention to detail and organizational skills.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.