Customer Service Executive - Semi Voice Process / Blended Process

Position - Customer Service Executive - Only Males;

Females - Please ignore

Process - Semi Voice Process / Blended Process (70% Chat and 30% Calls)

Work Location - Madhapur (Beside Durgam Cheruvu Metro Station)

Qualification - Intermediate or Any Graduate / Any Post Graduate

Experience - Minimum 1 year experience required either in chat process or email process or semi voice process or blended process or international voice process or international non voice process

Excellent communication skills in English required

Working Hours - 9 hours shift with 1 hour break

Rotational Shifts

Rotational Week Off (1 week Off)

6 Days Working

Shift Timings -

6.30pm to 3.30 am (or) 11.30 pm to 8.30 am

Transportation - Not Provided

CTC Range -

Salary - 24K Take Home Salary

Immediate Joiners Required

Interview Process -

First Round is Telephonic

Final Round is Face To Face Interview

Key Responsibilities:

Engage with customers via chat to provide support and resolve issues.

Manage escalations effectively and ensure customer satisfaction.

Maintain accurate records of interactions and resolutions.

Contact -

Rajesh - 7569264920 (Whatsapp & Voice Call) for more details

Giri - 8184992829 (Whatsapp & Voice Call) for more details

Email id - [email protected]