Customer Service Executive - Two Wheeler Loans - Agra

• Handle customer inquiries and resolve issues professionally.

• Provide excellent customer service through various communication channels.

• Process and manage customer requests and transactions efficiently.

• Maintain accurate records of customer interactions and transactions.

• Collaborate with internal teams to improve overall customer satisfaction.

• Identify and escalate potential issues or concerns to senior management.

Job Requirements

• Minimum 2 years of experience in customer service, preferably in the financial industry.

• Strong knowledge of customer service principles and practices.

• Excellent communication and interpersonal skills.

• Ability to work in a fast-paced environment and meet deadlines.

• Proficient in using computer systems and software applications.

• Strong problem-solving and analytical skills.

• Experience working with two-wheeler loans is an added advantage.

About Company

Tata Capital Ltd is a leading financial institution committed to providing high-quality services to its customers. We are dedicated to building long-term relationships with our clients and delivering exceptional customer experiences.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.