Meskintech LLP
Customer Service Executive (Voice Process)
1 month ago
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Important information
Contract type:
Permanent
Location:
Maharashtra, India
Work mode:
Onsite
Published on:
28 September 2026
What they need
- Customer Service Executive (Voice Process)
- TRAYA Process | Ashar IT Park, Thane West | Immediate Hiring
About the Role
Technotask is hiring Customer Service Executives for the TRAYA voice process at our Thane location. You will be the first point of contact for customers, handling their calls, resolving their queries and giving them a good service experience.
- Role- Customer Service & Customer Query Resolution
Key Responsibilities
- Handle customer calls and resolve queries accurately and on time
- Understand each customer’s issue and give the right information or solution
- Maintain a professional, polite and empathetic tone on every call
- Record call details and outcomes correctly in the system
- Meet quality, productivity and customer satisfaction targets Escalate complex issues to the concerned team when needed
Eligibility & Skills
Freshers (Graduate)
Key skills- Good communication and customer handling skills
Work Schedule
- Shift window- 9:00 AM to 9:00 PM
- Working hours- Any 9-hour shift within the shift window
- Week off- Rotational
Pay: ₹19,000.00 per month
Work Location: On the road
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