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Customer Service Executive - YES Banking Process (Inbound Process)

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Onsite

Customer Service Executive - YES Banking Process (Inbound Process)

Credicus Business Services

Customer Service Executive - YES Banking Process (Inbound Process)

Skills

Compliance

2 months ago

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Important information


Contract type:

Permanent

Salary:

₹150,000 – ₹375,000 / year

Location:

Mumbai, Maharashtra, India

Work mode:

Onsite

Published on:

31 August 2026

What they need


Job Role: Customer Service Executive - Yes Bank (Inbound Process)

Location: Kasarwadawali, Thane (w)
Shift: Day Rotational Shifts
Week Off: Rotational
Salary: 18,000 20,000 (In-hand) + Incentives
Transportation: Pick-up and drop facility available from Thane Station

Job Description:

We are hiring Customer Service Executives for a reputed banking process (Yes Bank). This is an excellent opportunity for both freshers and experienced professionals looking to build a career in banking customer support.

Key Responsibilities:

  • Handle inbound/outbound customer calls and resolve queries professionally
  • Provide accurate information regarding banking products and services
  • Maintain high service quality standards and ensure customer satisfaction
  • Follow standard operating procedures and compliance guidelines

Eligibility Criteria:

  • Must be a graduate (mandatory)
  • Excellent communication skills in English
  • Willing to work in rotational day shifts and rotational weekly offs
  • Freshers are welcome; experienced candidates will be preferred

Benefits:

  • Competitive in-hand salary with attractive incentives

Interested candidates can share their CV via WhatsApp:
HR Yash - 7030022363

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