Customer Service Executive(Entry Level)

Customer Service Executive (Entry Level) | Bradford, UK | Full-Time | Entry Level

We're looking for a friendly, motivated, and customer-focused Customer Service Executive (Entry Level) to join our growing team in Bradford, UK.

This is an excellent opportunity to start your career in customer service with structured training and ongoing support. You'll help customers with enquiries, provide accurate information, resolve concerns, and contribute to positive customer experiences while developing valuable communication and problem-solving skills.

No previous customer service experience is required. We value reliability, professionalism, communication, and a willingness to learn, with clear opportunities for career progression within the business.

Your Responsibilities

As a Customer Service Executive, you'll:

• Welcome customers and provide friendly, professional assistance.
• Respond to customer enquiries by phone, email, or in person.
• Provide accurate information about products, services, and company procedures.
• Handle customer concerns and work towards effective resolutions.
• Build positive customer relationships through active listening and clear communication.
• Process customer requests and maintain accurate records.
• Escalate complex enquiries to the appropriate team members when required.
• Work collaboratively with colleagues to achieve customer service objectives.
• Maintain up-to-date knowledge of company products, services, and processes.
• Participate in ongoing training, coaching, and professional development programmes.

We're Looking For Someone Who Is

• Friendly, approachable, and passionate about helping customers.
• A confident communicator with strong interpersonal skills.
• Reliable, organised, and professional.
• Positive, motivated, and eager to learn.
• Comfortable working in a fast-paced environment.
• A good listener with effective problem-solving skills.
• A strong team player who works well with colleagues.
• Interested in building a long-term career in customer service, operations, or business support.

No previous experience is required. Previous experience in customer service, retail, hospitality, administration, sales, reception, or other customer-facing roles is beneficial but not essential, as full training will be provided.

What You'll Receive

• Competitive base salary plus performance-based bonuses.
• Comprehensive training and ongoing coaching.
• Clear career progression opportunities.
• Leadership development and mentoring.
• Recognition and reward programmes.
• Team socials and networking events.
• National and international travel opportunities.
• A supportive, collaborative, and inclusive working environment.

Why Join Us?

We believe great customer service starts with investing in great people. From your first day, you'll receive practical training, ongoing guidance, and opportunities to develop valuable communication, customer relationship, and problem-solving skills. We recognise potential, reward performance, and support employees who want to build a long-term career with us.

Apply Today

If you're ready to start your customer service career with a company that invests in your professional development, we'd love to hear from you.

Apply now to be considered for the Customer Service Executive (Entry Level) position in Bradford, UK.

We are an equal opportunity employer and welcome applications from people of all backgrounds. Hiring decisions are made based on skills, qualifications, and business needs.

Pay: £14.00-£16.00 per hour

Benefits:

• Casual dress
• Free parking
• Health & wellbeing programme
• On-site parking

Work authorisation:

• United Kingdom (required)

Work Location: In person