Customer Service Executive(Freshers)

About Dyneton

Dyneton is an authorised channel partner of Alibaba.com, helping businesses connect with customers and grow through B2B e-commerce solutions.

Job Responsibilities

• Handle customer queries and provide timely support.
• Assist customers with Alibaba.com services, product listings, and mini-sites.
• Resolve customer issues and coordinate with internal teams when required.
• Follow up with customers to ensure satisfaction.
• Maintain customer records and update information in the CRM system.
• Explain platform features and services to customers.
• Build and maintain good relationships with customers.

Required Skills

• Good communication and customer-handling skills.
• Basic computer knowledge.
• Good problem-solving and follow-up skills.
• Ability to work in a team.
• Customer-focused attitude and willingness to learn.

Eligibility

• Graduate in any discipline.
• Freshers can apply.
• Candidates with experience in customer service or customer support will be preferred.

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person