Customer Service Executives

Date Listed

07 Sep 2026

Experience Level

Entry Level / Junior Executive

Profession

Customer Service / Communications

Industry

Retail / eCommerce

Job Period

From Oct 2026, For At Least 2 Months

Location Name

Rochor Canal Road, Sim Lim Square, Singapore

Address

1 Rochor Canal Rd, Singapore 188504

Map

Company Profile

ORO Solutions Pte Ltd is a specialized, enterprise-grade campaign fulfillment and logistics provider based in Singapore. The company bridges the gap between multi-channel marketing campaigns and secure physical execution, offering turnkey solutions for high-volume corporate promotions, reward loops, and loyalty programs.

Core Ecosystem & Services

ORO provides an end-to-end operational framework tailored for major brands navigating dense consumer markets:

Service / SolutionDescriptionLucky Draw ManagementAir-gapped, offline systems and secure receipt validation designed to guarantee 100% integrity for large-scale consumer promotions.Kitting & AssemblyScalable manual assembly services for Gift-with-Purchase (GWP) items, promotional sample bundling, and seasonal hampers with strict FIFO/FEFO inventory tracking.Boutique WarehousingSpecialized ambient storage paired with real-time Warehouse Management System (WMS) visibility optimized for fast-paced marketing campaigns.Redemption PUDOA centralized physical redemption counter located at Sim Lim Square, serving as a hub for corporate loyalty projects and official partner collection networks (such as MyRepublic).

Trusted Enterprise Partners: ORO serves global market leaders and household brands across Singapore, including Nestlé, Esso, Coca-Cola, and MyRepublic.

Job Description

Looking for part timers or interns to join us at ORO.
Direct to employer.

Duties include:

• To manage onsite and redemption centre’s inventory and keep updated records of the inventory.
• To check customers' eligibility against system.
• Dispense gifts accordingly.
• Attend to customers' enquiries and all aspects of customer service

Timing:

Mondays to Fridays 845am to 6pm

Location:

Sim Lim Square or Marina View

Requirements

Able to handle English and Mandarin speaking customers

Customer oriented with cheerful disposition, good communication & interpersonal skills

Basic knowledge of Microsoft Excel

Availability:

From October 2026

Multiple roles available:
Part time / intern / Freelance