Customer Service Facility Attendant

At SpinXpress, we’re on a mission to transform the laundry experience into something extraordinary.

As a Customer Service Facility Attendant, you'll be at the forefront of delivering our commitment to a clean, bright, and safe environment—ensuring every visit is memorable for our guests. You’ll start as a valued team member, with opportunities to grow into roles like Spin Ambassador, supported by mentorship and performance-based rewards. Our facilities boast high-capacity, state-of-the-art machines, and you'll play a key role in ensuring they deliver fast, quality results.

We offer flexible scheduling to fit your life—whether you prefer mornings, evenings, nights, or weekends. During your six-week paid training period, you'll earn $10 per hour, with competitive pay ranging from $10 to $12 per hour plus commissions and bonuses once training is complete.

At SpinXpress, we value a fun, connected culture, offering team competitions, rewards, and leadership development opportunities. Join us to be part of a vibrant team dedicated to making a positive difference in our communities.

Your journey starts here—let's make laundry day better together.

Responsibilities

Customer Service / Teamwork / Community Satisfaction / Career Growth

• Create a Fun and Welcoming job environment by maintaining a clean, neat, and organized facility
• Be a part of changing the way people think about laundry
• Build strong customer relationships within our communities by providing an Excellent Customer Service Experience
• Greet, help, and thank our customers
• Respond with urgency to customer inquiries, product and service questions, along with any customer issues
• Maintain a great visual presentation of our merchandise
• Educate and share our services, products, and promotions - sharing value for our customers
• Follow our company policies and procedures
• Comply with our uniform dress code
• Prioritize both Customer and Associate Safety
• Report in a timely manner all equipment, machines, and building maintenance opportunities
• Opportunity to get involved with nonprofit organizations and schools' football teams as we invest in our communities
• Be an integral part of our organization and help drive our growth: There’ll be lots of opportunities to bring your ideas to the table. Seriously - we want you to take charge and be creative to help us get the results we’re looking for at our facilities

Qualifications

• Experience in providing exceptional customer service in a retail or service environment
• Ability to maintain a clean, organized, and welcoming facility for all guests
• Proven track record of building strong relationships with customers and community members
• Ability to respond promptly and effectively to customer inquiries and issues
• Experience in maintaining visual presentation standards for merchandise
• Ability to educate customers on products, services, and promotions with enthusiasm
• Commitment to following company policies, procedures, and uniform dress code guidelines consistently and accurately
• Ability to be at work on time when scheduled

About the company

Here at SpinXpress, our Mission is to deliver a fun environment and experience while at work, keeping our focus on providing an Excellent Customer Service Experience within our facilities and in our communities –Clean, Bright, and Safe – A Better Laundry, That’s The SpinXpress Way!