Customer Service Facility Attendant

At SpinXpress, you'll be a key player in creating an exceptional experience for our customers.

As a Customer Service Facility Attendant, you’ll join a vibrant team committed to delivering on our mission of providing a clean, bright, and safe environment. You'll engage directly with customers, ensuring their needs are met with efficiency and a smile.

We're all about fostering a fun and energetic culture, where every team member contributes to our community's betterment. You'll have the opportunity to grow within our organization, starting as a valued team member and advancing into roles like SpinAmbassador.

We're committed to your development and offer paid training at $10 per hour, with competitive pay of $10–$12 per hour plus bonuses and commissions once you're fully trained. Our flexible scheduling options allow you to balance work with your life, whether you prefer mornings, evenings, nights, or weekends.

Joining us means access to mentorship from industry leaders, career advancement opportunities, and a connected, supportive culture. If you're passionate about making a difference and eager to grow, SpinXpress is the place for you. Let's make laundry day better, together.

Responsibilities

Customer Service/Teamwork/Community Impact/Career Growth

• Foster a fun, friendly, and welcoming work environment by keeping the facility clean, neat, and well-organized
• Be part of transforming how people experience laundry
• Build strong relationships within the community by delivering exceptional customer service
• Greet, assist, and thank every customer with genuine care
• Respond promptly and professionally to customer inquiries, product or service questions, and any issues that arise
• Maintain an appealing and well-presented merchandise display
• Educate customers on our services, products, and promotions—highlighting the value we provide
• Follow all company policies and procedures
• Adhere to the uniform and dress code standards
• Prioritize safety for both customers and team members
• Report maintenance needs for equipment, machines, and facilities in a timely manner
• Participate in community engagement efforts, including local nonprofit and school partnerships
• Play an essential role in our company’s growth—we encourage you to share ideas, take initiative, and bring creativity to help achieve success across our locations

Qualifications

• Experience in providing exceptional customer service with a friendly and approachable demeanor
• Ability to maintain a clean, organized, and safe environment, ensuring a welcoming atmosphere for all
• Proven track record of building strong relationships within a community, enhancing customer loyalty
• Ability to communicate effectively, responding promptly and professionally to inquiries and issues
• Experience in merchandising, with an eye for maintaining appealing and well-presented displays
• Ability to educate customers on services, products, and promotions, highlighting their benefits
• Commitment to following company policies, procedures, and dress code standards consistently and reliably
• Ability to be at work on time when scheduled

About the company

Here at SpinXpress - North Texas, our Mission is to deliver a fun environment and experience while at work, keeping our focus on providing an Excellent Customer Service Experience within our facilities and in our communities –Clean, Bright, and Safe – A Better Laundry, That’s The SpinXpress Way!