Customer Service Facility Attendant

At SpinXpress, we're more than just a laundry service; we're a community committed to a clean, bright, and safe experience for everyone.

As a Customer Service Facility Attendant, you'll play a key role in ensuring our guests leave with a smile. Your journey with us starts at the entry level, with opportunities to advance and grow through our mentorship and leadership development programs.

We offer flexible scheduling that fits your life, along with competitive pay, commissions, and bonuses. You'll have access to our internal social app, engage in friendly team competitions, and gain valuable one-on-one time with company leaders.

Our culture is vibrant and family-oriented, making every day rewarding. With paid training, you'll be well-prepared to contribute positively to our mission of delivering excellent customer service.

If you're passionate about making a difference and eager to be part of a values-driven organization, SpinXpress is the perfect place for you. Let's work together to make laundry day a better experience for our customers and a stepping stone for your career.

Responsibilities

Customer Service/Team Work/Community Satisfaction/Career Growth

• Create a Fun and Welcoming job environment by maintaining a clean, neat, and organized facility
• Be a part of changing the way people think about laundry
• Build strong customer relationships within our communities by providing an Excellent Customer Service Experience
• Greet, Help, and Thank our customers
• Respond with urgency to customer inquiries, product and service questions, along with any customer issues
• Maintain a great visual presentation of our merchandise
• Educate and share our services, products, and promotions - sharing value for our customers
• Follow our company policies and procedures
• Comply with our uniform dress code
• Prioritize both Customer and Associate Safety
• Report in a timely manner all equipment, machines, and building maintenance opportunities
• Opportunity to get involved with nonprofit organizations and schools' football teams as we invest in our communities
• Be an integral part of our organization and help drive our growth: There’ll be lots of opportunities to bring your ideas to the table. Seriously - we want you to take charge and be creative to help us get the results we’re looking for at our facilities

Qualifications

• Experience in delivering exceptional customer service in a fast-paced environment

• Ability to maintain a clean, organized, and welcoming facility for our guests

• Proven track record of building strong relationships within the community

• Ability to respond promptly and effectively to customer inquiries and issues

• Experience in maintaining visual presentation standards for merchandise

• Ability to educate customers on services, products, and promotions

• Commitment to following company policies, procedures, and dress code standards consistently and reliably

• Ability to be at work on time when scheduled

About the company

Here at SpinXpress - North Texas, our Mission is to deliver a fun environment and experience while at work, keeping our focus on providing an Excellent Customer Service Experience within our facilities and in our communities –Clean, Bright, and Safe – A Better Laundry, That’s The SpinXpress Way!