JAC Recruitment

Position:Customer Service (Freight Forwarding)
Salary: 30,000 - 40,000 THB/month
Workplace Area: Rama4 ,
Bangkok
Working Hours:
Monday–Friday, 09:00–18:00 (Onsite)
Industry:
Logistics &amp; Freight Forwarding
Job Description
<ul>
<li>Place bookings with shipping lines through Online portals / INTTRA / manual processes (required).</li>
<li>Coordinate in a timely manner with agents, shippers, and shipping lines regarding shipment status, booking updates, and container gate‑in cut‑off times.</li>
<li>Follow up with shippers for Shipping Instruction (SI) drafts.</li>
<li>Communicate efficiently with internal teams and cross‑functional departments for both Import and Export consignments handled by the team.</li>
<li>Handle Cross-Country / Third-Country shipments.</li>
<li>Understand and process Switch B/L requests and required procedures.</li>
<li>Manage Nomination shipments, ensuring accurate handling and proper coordination.</li>
<li>Prepare and send rate quotations; basic knowledge of checking online freight rates is an advantage.</li>
<li>Create jobs in the internal logistics/forwarding system accurately and on time.</li>
</ul>
Requirements
<ul>
<li>Bachelor’s degree in any field.</li>
<li>2–3 years of experience in shipping, customer service, or the freight forwarding industry.</li>
<li>Good command of English (mainly for documentation and email communication).</li>
<li>Proficient in computer applications; hardworking and patient.</li>
<li>Service-minded, detail-oriented, and able to work under pressure.</li>
<li>Knowledge and experience in handling Cross-Country / Third-Country shipments.</li>
</ul>

Customer Service (Freight Forwarding)

Customer Service (Freight Forwarding)

This job is no longer available

Talents

Recruiters

About