AGENSI PEKERJAAN RECRUIT
CUSTOMER SERVICE (IMPORT EXPORT)
14 days ago
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Important information
Contract type:
Permanent
Location:
Klang, Selangor, Malaysia
Work mode:
Onsite
Published on:
11 October 2026
What they need
* Serve as the main point of contact for customers, handling enquiries and providing timely updates on shipment status and freight movements.
* Coordinate with overseas agents, carriers, and internal teams to ensure smooth and on-time delivery of shipments.
* Prepare and process shipping documents such as bills of lading, invoices, and customs declarations accurately and efficiently.
* Submit import and export permit documents to relevant authorities and closely monitor the status of the permit ie LKIM, MAQIS, MTIB.
* Resolve customer issues and complaints professionally, ensuring a high level of customer satisfaction at all times.
* Maintain accurate records of customer interactions, shipment details, and communications in the company system.
Pay: RM3,000.00 - RM4,000.00 per month
Work Location: In person
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