Customer Service - Inbound Contact Centre

We're on the look out for a savvy customer service representative with great communication skills and a high level of attention to detail to join a busy health-based contact centre located in Greenlane.

You will be responsible for processing incoming internal and external calls within this large organisation and also dealing with some patient enquiries. Training will be provided and we are looking for someone available to start immediately!

The successful candidate will ideally boast the following:

• Excellent communication skills with an ability to deal with queries and complaints
• The ability to keep cool and calm under pressure
• Previous experience in a call centre environment
• Switched on, adaptable with the ability to hit the ground running
• Highly accurate and meticulous in their quality of work
• Intermediate to advanced MS knowledge and the ability to pick up new systems quickly
• Health sector experience preferred as you be exposed to medical terminologies

This position is a temporary role beginning ASAP and will keep the successful applicant busy for 6 months with the potential to turn into a longer term opportunity.

If this sounds like you please apply now in order to be considered!