Sweetest Moments
Customer Service Intern
11 days ago
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Important information
Contract type:
Internship
Work mode:
Onsite
Published on:
13 October 2026
What they need
Date Listed
13 Oct 2026
Experience Level
Experienced / Senior Executive
Profession
Customer Service / Communications
Industry
Manufacturing Food / Lifestyle / Packaging
Job Period
From 23 Oct 2026 - 08 Nov 2026
Location Name
Tai Seng, Upper Paya Lebar Road, Singapore
Address
33 Upper Paya Lebar Rd, Singapore 534803
Map
Company Profile
Sweetest Moments is a popular Halal-certified bespoke bakery in Singapore that specializes in customizable bakes for milestone celebrations. Widely celebrated for their personalized touch, they are the go-to choice for parents marking baby full month (Man Yue) boxes and 100-day celebrations, as well as custom cakes and cupcakes for weddings, corporate events, and birthdays.
Job Description
3 week contract: 23 Oct 2026 - 8 Nov 3036 (only required to work Fri-Sun for the period)
Friday: 12.30pm - 5.30pm
Saturday: 12.30pm - 5.30pm
Sunday: 8.30am - 1.30pm
What You’ll Do
Your duties will include handling customer enquiries and orders in person and on the phone
Handle administrative duties which include designing and printing of customized cards, toppers, labels, etc
Process product orders, including compilation, confirmation and amendment of orders
Assist in handling customer feedback and complaints and providing necessary service recovery
What You’ll Need
Some relevant work experience in customer service or frontline
Good written and spoken communication skills
Pleasant disposition and cheerful personality
Passion for excellence with respect to treating and caring for customer
Ability to build rapport with customers and understand their needs
Ability to listen, think and respond effectively to customer needs and request
Ability to multi-task, prioritize, and manage time effectively
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