CUSTOMER SERVICE - LOGISTICS

Negotiate competitive rates with shipping lines (MLOs, NVOCCs), co-loaders, and other vendors.

Building relationships with carriers, and ensuring efficient pricing and booking processes for sea freight shipments / air freight shipments.

Analyzing market trends, developing pricing strategies, and collaborating with other departments to optimize profitability.

Coordinating with overseas agents to facilitate the flow of information and documentation.

Provide advice and support to customers regarding pricing, services, and available options. Address issues related to space, equipment, and rate adjustments. Manage documentation flow, including bills of lading, packing lists, and other shipping documents.

Product Knowledge:Familiarity with FCL (full container load) and LCL (less than container load) ocean freight products.

Ability to communicate effectively with customers, carriers, and internal teams.

Ability to work independently and as part of a team.

Job Type: Full-time

Pay: ₹20,572.75 - ₹25,000.00 per month

Benefits:

• Cell phone reimbursement
• Paid sick time

Language:

• English (Preferred)
• Hindi (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location: In person