CTE group

Key Responsibilities
<ul>
<li>Handle customer enquiries and provide delivery status updates.</li>
<li>Coordinate with transport planners, drivers and customers on daily transport arrangements.</li>
<li>Monitor delivery schedules and follow up on delays or operational issues.</li>
<li>Create, update and monitor job records in the Asolute system.</li>
<li>Ensure transport and delivery information is accurately updated in the system.</li>
<li>Prepare and maintain transport documents and delivery records.</li>
<li>Coordinate with internal departments to ensure smooth daily operations.</li>
<li>Handle customer complaints and resolve issues professionally.</li>
<li>Perform other duties as assigned by the superior.</li>
</ul>
Requirements
<ul>
<li>Experience in logistics, transportation or customer service is an advantage.</li>
<li>Experience using the Asolute system will be an added advantage.</li>
<li>Good communication, coordination and problem-solving skills.</li>
<li>Proficient in Microsoft Office, especially Excel.</li>
<li>Able to multitask, work independently and meet deadlines.</li>
<li>Responsible, organised, detail-oriented and willing to learn.</li>
<li>Fresh graduates with a positive attitude are encouraged to apply.</li>
</ul>
Pay: RM2,000.00 - RM3,000.00 per month
Work Location: In person

CUSTOMER SERVICE (LOGISTICS TRANSPORT)

CUSTOMER SERVICE (LOGISTICS TRANSPORT)

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