Touracle
Customer Service Manager
1 month ago
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Important information
Contract type:
Permanent
Location:
Kochi, Kerala, India
Work mode:
Onsite
Published on:
16 September 2026
What they need
- Manage and supervise the customer service team to ensure high-quality service delivery.
- Develop and implement customer service strategies to enhance customer satisfaction and loyalty.
- Handle customer complaints and resolve issues professionally and promptly.
- Collaborate with other departments to improve overall customer experience.
- Analyze customer feedback and suggest improvements to processes and procedures.
- Train and coach team members to improve their skills and performance.
Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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