Customer Service Manager

Job Summary

Mr Gatti’s Pizza is searching for qualified applicants for the Customer Service Manager position in our McAllen location. Qualified applicants should apply through this job posting or in person at Mr Gattis Pizza in McAllen.

Responsibilities and Duties

Specific duties of Customer Service Managers include, but are not limited to:

• Being physically present during your shifts, working alongside your team to provide a positive experience for all customers.
• Help train and counsel all team members in his/her department.
• Is part of the opening and closing management team and, depending on training and seniority, may assume GM duties when GM is absent.
• Ensure all standards of quality, service, and image are met.
• Ensure proper cash handling procedures.
• Understands, monitors, and ensures compliance with local health ordinances and company policy.
• Ensure employee compliance with all safety programs.

Qualifications and Skills

• 2+ years of restaurant management experience is preferred.
• A strong work ethic is imperative.
• Must work well in an entertainment atmosphere with young team members and customers.
• Understands that we are in the entertainment business and our job is to create memorable experiences for every customer.

Benefits

• Paid time off is available after 1 year of service.
• Company-subsidized health plan available.
• 401K program, with employer matching.
• Free meal when working.

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Work Location: In person