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Customer Service / Office Assistant

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Onsite

Customer Service / Office Assistant

Direct Countertops

Customer Service / Office Assistant

2 months ago

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Important information


Contract type:

Permanent

Salary:

$41,600 – $45,760 / year

Location:

Haines City, FL, USA

Work mode:

Onsite

Published on:

12 August 2026

What they need


Job Overview

We are seeking a dynamic and organized Customer Service / Office Assistant to join our team! This energetic role combines front desk responsibilities with administrative support, ensuring smooth office operations and exceptional client interactions. The ideal candidate will be proactive, detail-oriented, and possess excellent communication skills to handle a variety of tasks that keep our office running efficiently. This paid position offers an exciting opportunity to develop your office management skills while providing outstanding customer support in a fast-paced environment.

Duties

  • Greet visitors and clients warmly, providing professional and friendly front desk service
  • Manage multi-line phone systems, directing calls accurately and courteously
  • Handle data entry tasks with precision using Microsoft Office and other office software
  • Support office management tasks such as supply ordering, calendar coordination, and appointment scheduling
  • Provide exceptional customer service by responding promptly to inquiries via phone, email, or in person
  • Perform clerical duties including proofreading documents, preparing reports, and managing correspondence
  • Support team members with administrative tasks as needed, including typing, photocopying, and filing

Skills

  • Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook) and computer literacy
  • Experience with QuickBooks or other bookkeeping/accounting software is highly desirable
  • Excellent organizational skills with the ability to multitask effectively in a busy environment
  • Bilingual abilities are a plus to serve diverse client needs effectively
  • Previous office experience or administrative background preferred, including clerical or personal assistant roles
  • Proven time management skills to prioritize tasks efficiently and meet deadlines

Join us in creating a welcoming environment for clients while supporting the daily operations of our office! This role is perfect for motivated individuals eager to grow their administrative expertise while delivering top-tier customer service.

Pay: $20.00 - $22.00 per hour

Work Location: In person

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