Customer Service Officer

Responsibilities:

• Handle customer complaints or concerns quickly and professionally to maintain good customer relationships
• Handle both verbal and written customer feedback in a tactful, timely and professional manner..
• Create effective customer service procedures, policies and standards
• Perform other related duties and assignments as required

Qualifications:

• Diploma in  any disciplines
• A minimum of 1 years of proven experience in a customer service (experience in a service-focused industry. Automotive expertise background is preferable)
• Proficiency in Microsoft Office applications and customer service software
• Excellent written and verbal communication skills in English, Chinese and Putonghua
• Able to multitask responsible, organized, detail-oriented, self-motivated, independent with time management skills

We offer a competitive remuneration package to the right candidate. Interested candidates please send your resume with present and expected salary by clicking “Apply Now” button for submission.

*For more information about us, please visit our website:*https://www.hexieauto.com/

All applications will be used exclusively for selection purposes and handled confidentially by authorized personnel only. Your application may also be considered for other suitable positions within the Group.  The Group will retain their applications for a maximum period of one year and may refer suitable applicants to other vacancies within the Group.