Customer Service Officer

A position has just become available in our high paced customer service division of BNK Bank based on the beautiful Gold Coast. Supporting customers with their day to day home loan enquiries, you will be the first point of contact utilizing our CRM and Core Banking systems.

Experience in Home Lending customer service or a banking/finance background is essential for this role with a remuneration package dependent on experience and skills.

Your exceptional customer service and organisation will enable you to become part of a professional team dedicated to providing first class level of service to our lending customers.

About You

Contact Centre experience is preferred but not essential.

You will have experience in Home Lending/banking and be dedicated to providing a high level of service to our customers through providing them with the knowledge they require to navigate their loans.

The ability to multi task will be one of your strengths as well as having the capability to navigate multiple systems.

You are looking for a career, not just a job, show initiative and support to your fellow team mates.

About BNK
Work from a prime Gold Coast location walking distance to the beach!
BNK Bank is a digital only, non-branch bank. It supports Enterprising Australians by offering a full suite of financial products which focus on the residential market. It operates two brands – Goldfields Money & Better Choice – and delivers its products through a wide network of third party aggregators.

Want to apply?

If this sounds like the perfect opportunity for you apply now by clicking on “Apply Now” to upload your resume and cover letter.

If you have any questions regarding the position, please contact [email protected], Please Do Not email your resume all applicants will reviewed via their Seek Applications only.