Customer service officer

Aspiring customer service officer needed for a busy team in Western Sydney!

Your new company is a well-known organisation in Western Sydney looking to employ an eager customer service officer on a 12-month maternity leave contract.

Your new role will include but will not be limited to:

• Deliver personalised service to our close network of customers
• Answer incoming calls, order entry and amendment processing
• Respond to customer enquiries through multiple communication channels
• Generating customer credit requests
• Participate in technical and product training
• Book and prepare transport documentation and maintenance of run sheets
• Liaise with our warehouse managers to meet our customer requirements
• Assist customers with quotations for product and freight requests
• Actively participate in workplace safety initiatives

What you'll need to succeed

Similar experience in a high-volume environment servicing clients would be essential. Excellent written and phone mannerisms would be a must. SAP experience would be ideal.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.