Customer Service Officer

Do you have a bubbly personality, love chatting with people, and enjoy working in a fast-paced environment?

We're looking for an enthusiastic and positive Customer Service Officer to become the welcoming face of our growing business. If you enjoy building relationships, thrive on variety, and take pride in providing exceptional customer service, we'd love to hear from you.

About the Role

As the first point of contact for our customers, you'll play a key role in creating a positive experience while supporting the day-to-day operations of our Landscape Yard.

Your responsibilities will include:

• Greeting customers with a friendly smile.
• Providing outstanding customer service in person, over the phone, and via email.
• Reception and general office administration.
• Weighbridge operations.
• Processing sales, invoices, and customer orders.
• Coordinating deliveries and assisting with transport bookings.
• Data entry and maintaining accurate records.
• Supporting the team wherever needed.

About You

We're looking for someone who:

• Has a bright, bubbly, and friendly personality.
• Loves talking with people and providing exceptional customer service.
• Is organised, reliable, and has great attention to detail.
• Has great communication skills.
• Can multitask in a busy environment.
• Is confident using computers and systems.
• Takes initiative and enjoys being part of a supportive team.
• Has a positive attitude and strong work ethic.

Knowledge of Landscape Supplies and Trucks is an advantage but not essential - we're more interested in finding someone with the right attitude and personality.

What We Offer

• Full-time position with an immediate start.
• Supportive and friendly workplace.
• On-the-job training.
• Opportunities for career growth within our expanding business.

If you're someone who brings energy, positivity, and a smile to work every day, we'd love to hear from you. Please send your resume and cover letter directly to [email protected].