Customer Service Officer

Qualifications

• Bachelor’s degree in Chemistry or Chemical Engineering.
• Open to fresh graduates.
• Proficient in operating Ms. Office and Google Drive.
• Good communication skills.

Job Description

• Create recipes based on formulas already available in the CSO system.
• Prepare quotations for customer requests and properly record them.
• Review recorded quotations for accuracy and completeness.
• Keep track of all quotations that successfully result in purchase orders.
• Coordinate with other departments regarding quotations that need to be prepared.
• Understand the business process and have a thorough knowledge of all products offered.
• Understanding the customer's business line is considered an added value.
• Prepare weekly and monthly reports.