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Customer Service Officer

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Onsite

Customer Service Officer

SSR Logistic Solutions Pvt Ltd

Customer Service Officer

1 month ago

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Important information


Contract type:

Permanent

Location:

Maharashtra, India

Work mode:

Onsite

Published on:

15 September 2026

What they need


  • Handle customer queries and provide timely shipment updates.
  • Coordinate with shipping lines, transporters, CHA/customs, and overseas agents.
  • Track shipments, manage documentation, and resolve operational issues/delays.
  • Handle customer complaints and ensure timely resolution.
  • Coordinate bookings, schedules, cut-offs, and delivery requirements.
  • Prepare shipment reports, update ERP systems, and maintain accurate records.

Pay: ₹10,000.00 - ₹35,000.00 per month

Work Location: In person

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