Customer Service Officer

Company Name: Genex Infosys PLC.

Location: Dhaka (Khilkhet)

Job Type: Full-Time

Workplace Type: Full-time

Job ID: IJOB202669457

• Answering incoming calls from customers and ensuring instant customer satisfaction.
• Respond to customer inquiries.
• Receiving customer complaints and inputting those in the system for necessary measures and providing them information about the resolution of the same.
• Troubleshoot/ helping to resolve customer service problems.
• Provide general information.
• Maintaining a high standard of call quality as per the requirement of the organization.

Requirements

• Experience:
• Education: bachelor of social science in anthropology
• Skills: call center operations, customer inquiries handling, customer service skills, customer service, call center management, customer-service, customer service, customer service management, international call handling, call center administration

Last Date of Application: 28 October 2026