Customer Service Officer

KEYACCOUNTABILITIES

• Handle enquiries via phone, email and social media platform
• Prepare sales proposals for existing and new customers
• Execute order processing and order fulfilment tasks
• Prepare invoices and work with Accounts Department to ensure prompt payments
• Schedule work for technical teams to meet customers’ timelines
• Liaise with external vendors: suppliers, contractors, partners
• Other ad-hoc duties assigned by Management

VOIS PTE. LTD.

complete aircon solutions

Our Core Values

Excellence

• We pursue excellence in everything we do; we provide outstanding products/services and deliver premium value to our customers.

Teamwork

• We work as a team and treat each other with courtesy and respect.

Empowerment

• We give staff autonomy to do their best; support them to ensure they succeed. We support them even more when they face challenges.

Transparency

• We uphold the highest standards of transparency and honesty with our customers and each other. We deliver our promises and are are committed to doing business the right way.