Customer Service Officer

Job Title: Customer Support Executive / Customer Service Executive

Job Description: We are looking for enthusiastic and customer-focused candidates to join our team as Customer Support Executives. The candidate will be responsible for handling customer queries, providing accurate information, resolving complaints, and ensuring a positive customer experience.

Responsibilities:

• Handle customer queries through calls, chat, or email.
• Provide information about products/services.
• Resolve customer complaints and issues professionally.
• Maintain customer records and update details.
• Coordinate with internal teams when required.
• Follow company policies and maintain service quality.

Requirements:

• Freshers and experienced candidates can apply.
• Good communication skills.
• Basic computer knowledge.
• Ability to interact with customers politely and professionally.
• Tamil and English communication skills preferred.

Job Type: Full-time

Pay: ₹10,000.00 - ₹35,000.00 per month

Benefits:

• Flexible schedule
• Paid sick time
• Paid time off

Work Location: In person