CUSTOMER SERVICE OFFICER

Key Responsibilities:
Assist in planning, organizing, and supervising daily operations.

Ensure operational processes run efficiently and meet productivity targets.

Foster a positive and productive work environment.

Coordinate with contractors and service providers for maintenance, cleaning, security, and utilities.

Optimize resource utilization to reduce downtime and costs.

Identify inefficiencies in facility operations and suggest improvements

Source, evaluate, and negotiate with suppliers for tools, machinery, and equipment.

Maintain strong relationships with vendors to ensure timely deliveries and competitive pricing.

Prepare purchase orders and contracts as per organizational policies.

Assist in preparing budgets for tools and equipment purchase.

Perform any other duties as assigned by management to support business objectives.

Work closely with cross-functional teams, including procurement, quality assurance, and logistics, to enhance operational performance.

Implement and enforce safety guidelines and ensure compliance with legal and corporate safety standards.

JAI INTEGRATED TECHNOLOGIES PTE. LTD.