CUSTOMER SERVICE OFFICER / EXECUTIVE （AIR FREIGHT FORWARDING)

We are a growing freight forwarder specializing in air freight solutions. To support our expansion, we are seeking a Customer Service Officer to join our team and deliver exceptional service to our clients.

What You’ll Do:

· Quote and propose air freight solutions to customers

· Coordinate with airlines on rates and bookings

· Liaise with customers on export shipment instructions and booking updates

· Liaise with vendors eg, DG specialist, fumigation, marine insurance, etc

· Prepare job sheets for Operations to follow up

· Check shipments status / uplift

· Job costing

· Resolve problems when they crop up

What We’re Looking For:

• Preferably at least 1 year relevant experience in freight forwarding/logistics

• Fresh diploma/degree graduates are welcomed, we provide training

• Self-motivated and possess a positive customer-oriented mind set

• Strong verbal and communication skills

• Good team player

• Singaporeans and Singapore Permanent Residents are welcome to apply

Why Join Us?

1. Be part of a close-knit teamin a fast-growing freight forwarder
2. Career growth in a dynamic and supportive environment
3. Attractive remuneration