S
SINOPPEL DEVICE PTE LTD
Customer Service Officer (Service Centre)
1 month ago
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Important information
Contract type:
Permanent
Salary:
SGD 27,600 – SGD 38,400 / year
Location:
Singapore
Work mode:
Onsite
Published on:
23 September 2026
What they need
What we offer
- Incentives will be given for meeting KPIs
- Highly accessible place of work near MRT
- Company medical insurance + dental + staff discount
- Comprehensive on the job training will be provided
- Working hour- 11AM to 8:30PM
What you will do
- Welcome customers enquiring about mobile issues
- Basic technical troubleshoot for the handphone and explain it to customers
- Investigating and resolving customer complaints, technical problems, or other issues efficiently and effectively
- Ensure data entry of keying of customer’s details and mobile details with accuracy
- Cooperate closely with technician especially for the handover of mobile handset and customer info
- Support logistics team for shipment arrangement when required
What are we looking for
- Able to commit 5.5 days working including weekends and PH
- Minimum 2 years of customer service experience in a fast pace work environment
- Prior experience in similar industry will be an advantage
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