Customer Service Officer [ Shift / Training Provided ]

Customer Service Officer
Shift work: 5 days/week
(7:00am–4:00pm / 1:30pm–10:30pm / 10:00pm–7:00am)
Location: Kaki Bukit
Basic Salary: $2300 - $2500
Entitled to OT & Shift Allowance

Responsibilities:

• Coordinate with customers on service requests, work progress, and schedules.
• Liaise with operations teams on job assignments and daily work coordination.
• Attend to customer enquiries and follow up on service requests.
• Prepare and update work orders, job schedules, and service records.
• Share job details and work instructions with site teams and subcontractors.
• Assist with the issuance and return of tools and equipment.
• Perform data entry, filing, and maintain accurate operational records.
• Provide general administrative and coordination support and assist with ad-hoc duties.

Requirements:

• Relevant customer service or call center experience is an advantage.
• Good communication and customer service skills
• Able to commit to rotating shift schedules

Click on the Apply Button and we will be reaching out to you.

Randy Lee R1878689 | One Vogue Pte Ltd 19C9629