Customer Service (Permit Declaration)

Join our passionate team and revolutionize the supply chain with cutting-edge technology

Customer Service

Full Time

About Us

Allied Container Group is a leading container haulage operator and yard operator founded in Singapore in 1975. We are dedicated in using technology to improve the lives of small businesses and consumers in the logistics sector. As part of the Operations team, we are seeking a detail-oriented, thorough, and organized Customer Service Executive.

What You'll Do

• Ensure smooth flow of import and export documentation process flow.

• Prepare all related documents pertaining to import and export including Permit Declarations

• Liaise with carriers / forwarders on bookings of vessels for exports and arrival dates of vessels, port charges, etc for imports

• Ensure all billings are done promptly and accurately

• Handle customer enquiries, complaints and requirements

• Always develop and maintain excellent service to internal and external customers

• Advise supervisor of any irregularities discovered within the assigned transactions

What You'll Need

Minimum 2 years experience in shipping or shipping related company

Computer literacy

Good interpersonal skill

Diploma holder in Maritime Studies, Shipping, Logistics & Supply Chain