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Customer Service professional

Cutie Pie Cakes

Customer Service professional

3 months ago

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Important information


Contract type:

Permanent

Location:

Alappuzha, Kerala, India

Work mode:

Onsite

Published on:

7 August 2026

What they need


  • Handle customer inquiries and resolve issues professionally and courteously.

  • Provide exceptional customer service through various channels, including phone, email, and chat.

  • Respond to customer complaints and concerns in a timely and efficient manner.

  • Collaborate with internal teams to resolve complex customer issues.

  • Develop and maintain a thorough understanding of our products and services.

  • Identify opportunities to upsell and cross-sell products or services to customers.

Job Requirements

  • Excellent communication and interpersonal skills.

  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

  • Strong problem-solving and analytical skills.

  • Proficient in using computer systems and software applications.

  • Ability to work collaboratively as part of a team.

  • Strong attention to detail and organizational skills.

About Company

CUTIE PIE CAKES PVT. LTD. is a leading company in the industry, committed to providing high-quality products and services to its customers.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

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