Customer Service / Receptionist Position

Company Overview
JACO Manufacturing has built a strong reputation for delivering exceptional customer service, practical application expertise, and innovative engineering solutions. We specialize in manufacturing products for the plastics industry, including custom molded and insert molded parts, as well as a comprehensive line of JACO plastic compression fittings.

Job Overview
We are seeking a dynamic and personable Customer Service / Receptionist to join our team! This paid position offers an exciting opportunity to be the first point of contact for visitors and clients while providing vital administrative support. The ideal candidate will be energetic, organized, and possess excellent communication skills to ensure smooth office operations and outstanding customer support.

Duties

• Greet visitors and clients warmly, ensuring a professional and friendly front desk experience
• Answer multi-line phone systems promptly using proper phone etiquette
• Manage incoming calls, direct inquiries, and relay messages efficiently
• Handle clerical tasks such as data entry, proofreading, and word processing with accuracy
• Maintain organized office records
• Support office management activities including filing, document preparation, and correspondence
• Assist with client communication and provide exceptional customer support to foster positive relationships

Experience

• Previous office experience or administrative support roles preferred
• Strong computer literacy with proficiency in Microsoft Office (Word, Excel, Outlook)
• Excellent organizational skills with the ability to multitask effectively
• Bilingual abilities are a plus to serve diverse client needs
• Demonstrated phone reception skills with professional phone etiquette
• Experience in clerical tasks such as typing, proofreading, and calendar management
• Strong interpersonal skills with a focus on customer service excellence

Join us to be part of a vibrant team that values proactive communication, organizational excellence, and delivering top-tier customer service. This role is perfect for someone eager to grow their administrative skills in a supportive environment!

Pay: $21.00 - $22.00 per hour

Expected hours: 40.0 – 45.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off

Work Location: In person